We're happy to sell wines of romance & soul, and don't need fancy marketing to
How to measure pandemic time? For me, it’s fifteen pounds of coffee beans.
Those beans are from Coffee Exchange in Providence, a spot I love so much that it *may* be entered in my GPS as ‘church’, commemorating the day that my daughter said yoga + coffee was my new religion. I love Coffee Ex because they 1) have great coffee, 2) are unfailingly polite and kind, and 3) know my name, how I like my coffee, and treat me like a distinct human rather than a number.
Another way to express that would be the retail ‘3 C’s’: curation, convenience, and community. Curation, meaning collecting and presenting a special range of product. Convenience, or making your interactions easy and pleasant. And community, a group of people with something-hopefully, several somethings-in common. I’m part of the Coffee Ex community; I’ll shop there until Charlie closes the doors. Indeed, I do shop there when the doors are closed, and I can only mail order beans.
I believe in those 3 C’s and try to practice them at Pour Richard’s. Through the pandemic, regardless of masks, social distancing, and the like, we’ve maintained curation and convenience. Community is harder when you only see people to load wine into their car.
We really miss seeing our community. We particularly miss the opportunity to introduce our fabulous customers to new fabulous beverages and interesting, fun people, so we are tentatively planning a few small events for autumn and the holidays. Most of these will be remote ( but fun-we promise!). A couple will be in-person, extremely limited with timed reservations for entry. The first of those will be an outdoor on Saturday, September 26, featuring the inimitable Sheri Carl. Mark your calendars and stay tuned.
Thank you for being part of our community.